Teezzy Couture ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, in connection with your use of our website and services.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, delivery address, and body measurements when you create an account, place an order, or submit a bespoke request. We also collect order history, wishlist activity, and communications you send us via our contact form or WhatsApp.
2. How We Use Your Information
We use your information to process and fulfil orders, coordinate bespoke tailoring and fittings, communicate order and delivery updates, respond to enquiries, and — where you've opted in — send updates about new collections and promotions. We do not sell your personal information to third parties.
3. Sharing With Third Parties
To operate our business, we share limited information with trusted service providers: payment gateways (Paystack, Flutterwave, Moniepoint, Monify) to process transactions, logistics partners (GIG Logistics, DHL, Uber, Bolt) to fulfil delivery, and communication providers for email, SMS, and WhatsApp Business notifications. These providers are only given the information necessary to perform their function.
4. Measurement & Bespoke Data
Body measurements you submit for bespoke or made-to-measure orders are stored securely and used solely for production and future order convenience. You may request that saved measurements be updated or deleted at any time via your Account page or by contacting us.
5. Cookies & Similar Technologies
Our website may use cookies and browser local storage to remember items in your bag and wishlist and to support core site functionality. We do not use cookies for third-party advertising tracking.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
7. Your Rights
You may request access to, correction of, or deletion of your personal information, and may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.
8. Data Security
We apply reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by an updated "Last updated" date at the top of this page.
11. Contact Us
For privacy-related questions or requests, contact us at info@teezzycouture.com or via our Contact page.
